CVE-2024-28986
SolarWinds — SolarWinds Web Help Desk Deserialization of Untrusted Data Vulnerability
SolarWinds · CWE-502 — Deserialization of untrusted data · in CISA KEV since 2024-08-15
EVRS 83 of 100 Urgent
Patch This Cycle
Rank 517 of 2,954 tracked
Why it scores 83
Evidence available: 6 of 7 signalsListed in the CISA KEV catalog, and an EPSS probability of 0.846.
- CISA KEVApplied
- RansomwareDid not apply
- Vendor exploitationDid not apply
- EPSSApplied
- Microsoft Exploitability IndexNot applicable
- Pre-patch disclosureNo data
- KEV recencyDid not apply
- CVSSApplied
The band answers “how soon”, not “how bad”. No data for: Pre-patch disclosure. Why some signals show no data
Fix
Patch or fixed version identifiedCISA required action
Fixed in
web help desk: update to a version newer than 12.8.2
Affected versions
- web help desk
<= 12.8.212.8.3
Remediation
Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable.
Fixed versions from NVD.
Evidence
Each value with its source| Measure | Value | Source |
|---|---|---|
| CVSS base scoreHow severe the flaw is in itself. It does not say how likely an attack is. | 9.8 | NVD |
| FIRST EPSSFIRST's estimate of the chance this is exploited in the next 30 days, and how that ranks against all CVEs. | 0.846 (99.71st pctl) | FIRST EPSS |
| Actively exploitedWhether a source of record has confirmed attacks using it in the wild. | Confirmed | CISA KEV |
| Ransomware campaign useWhether CISA has seen ransomware operators use it. | Unknown or none | CISA KEV |
| CISA remediation deadlineThe date US federal agencies must have fixed or mitigated it. | 2024-09-05 · KEV since 2024 · listed over a year | CISA KEV |
| Public exploit moduleA module existing is not the same as active exploitation. | None known | Metasploit |
| EUVD cross-referenceENISA's record: CVSS 9.8 (v3.1), assigned by SolarWinds. | Listed | ENISA EUVD |
Description
NVDSolarWinds Web Help Desk was found to be susceptible to a Java Deserialization Remote Code Execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine. While it was reported as an unauthenticated vulnerability, SolarWinds has been unable to reproduce it without authentication after thorough testing. However, out of an abundance of caution, we recommend all Web Help Desk customers apply the patch, which is now available.
What CISA says to do