CVE-2024-28987
SolarWinds — SolarWinds Web Help Desk Hardcoded Credential Vulnerability
SolarWinds · CWE-798 — Hard-coded credentials · in CISA KEV since 2024-10-15
EVRS 85 of 100 Immediate
Out-of-Band / Urgent Remediation
Rank 386 of 2,960 tracked
Raised to the floor for a confirmed exploited vulnerability.
Why it scores 85
Evidence available: 6 of 7 signalsListed in the CISA KEV catalog, and an EPSS probability of 0.933.
- CISA KEVApplied
- RansomwareDid not apply
- Vendor exploitationDid not apply
- EPSSApplied
- Microsoft Exploitability IndexNot applicable
- Pre-patch disclosureNo data
- KEV recencyDid not apply
- CVSSApplied
The band answers “how soon”, not “how bad”. No data for: Pre-patch disclosure. Why some signals show no data
Fix
Patch or fixed version identifiedCISA required action
Fixed in
web help desk: update to 12.8.3 or later
Affected versions
- web help desk
< 12.8.312.8.3
Remediation
Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable.
Fixed versions from NVD.
Evidence
Each value with its source| Measure | Value | Source |
|---|---|---|
| CVSS base scoreHow severe the flaw is in itself. It does not say how likely an attack is. | 9.1 | NVD |
| FIRST EPSSFIRST's estimate of the chance this is exploited in the next 30 days, and how that ranks against all CVEs. | 0.933 (99.84th pctl) | FIRST EPSS |
| Actively exploitedWhether a source of record has confirmed attacks using it in the wild. | Confirmed | CISA KEV |
| Ransomware campaign useWhether CISA has seen ransomware operators use it. | Unknown or none | CISA KEV |
| CISA remediation deadlineThe date US federal agencies must have fixed or mitigated it. | 2024-11-05 · KEV since 2024 · listed over a year | CISA KEV |
| Public exploit moduleA module existing is not the same as active exploitation. | Public module exists | Metasploit |
| EUVD cross-referenceENISA's record: CVSS 9.1 (v3.1), assigned by SolarWinds. | Listed | ENISA EUVD |
Description
NVDThe SolarWinds Web Help Desk (WHD) software is affected by a hardcoded credential vulnerability, allowing remote unauthenticated user to access internal functionality and modify data.
What CISA says to do
Public module
Metasploit lists a public normal-rank module for this CVE: SolarWinds Web Help Desk Backdoor (CVE-2024-28987) (gather/solarwinds_webhelpdesk_backdoor). A module existing is not the same as active exploitation; see metasploit.com.