Action1
Cloud-native patch management (SaaS, no on-prem infrastructure)
Autonomous patch management and vulnerability remediation for Windows, macOS, and Linux endpoints, delivered from the cloud with no on-prem infrastructure.
- SaaS (cloud-native)Deployment
- No / cloud-onlyOn-prem option
- Peer-to-peerDistribution
- YesPublished price
- Classification
- Official/Verified: A cloud-native, agent-based patch-management and vulnerability-remediation platform (self-described as an Autonomous Endpoint Management platform) that needs no VPN, on-prem servers, or appliances.
- Operating systems patched
- Official/Verified: Windows (Windows 10/11 and Windows Server), macOS (full macOS fleet), and Linux (Debian, Ubuntu, Red Hat, and SUSE distributions).
- Third-party application patching
- Official/Verified: Yes - automates detection and remediation of vulnerabilities in third-party applications (named examples include Google Chrome, Adobe, Java, Firefox, and Zoom). Action1 does not publish a specific supported-application count, so none is stated here.
- Patch discovery / vulnerability visibility
- Official/Verified: Scans endpoints for missing updates and surfaces vulnerabilities, with reports showing CVE, CVSS score, CISA KEV status, published date, vulnerable software, remediation status, and the number of affected endpoints.
- Automation & scheduling
- Official/Verified: Patch-management policies with manual or automatic approval, scheduling outside business hours, severity-based prioritization, and configurable per-severity SLAs (defaults: Critical 7 days, High 15, Medium 30, Low 60). Staged rollout is handled by Update Rings ('staged, risk-free, autonomous patch rollouts').
- Testing / staging
- Official/Verified: Update Rings support pilot/test staging - a Ring 0 must span the same OS and application mix as later rings, and progression uses a minimum success rate (default 70%) and minimum success count (default 10 endpoints) before patches advance to outer rings.
- Reboot management
- Official/Verified: Configurable - reboot immediately or after the working day, end-user reboot prompts with a 'Remind Later' deferral (a required reboot cannot be skipped), and optional silent reboot when no user is logged in.
- Rollback / uninstall
- Official/Verified: Software uninstall is documented for deployed applications (Windows; Linux via a Remove-Package script), and patches can be approved or declined before deployment. Rollback/uninstall of already-installed patches specifically is not stated on the official pages.
- Content distribution
- Official/Verified: Peer-to-peer local distribution - 'Updates and patches are downloaded once to your network, then shared internally.' No on-prem relay servers are required.
- Reporting & compliance
- Official/Verified: 100+ built-in customizable report templates and 'audit-ready' reports; vulnerability/patch-status reporting tracks unresolved vulnerabilities and remediation status across managed endpoints.
- ITSM / ticketing integration
- Official/Verified: ServiceNow integration syncs endpoint data (including vulnerability and missing-update counts, reboot requirements, and hardware metrics) into the ServiceNow CMDB and links incidents to affected endpoints. Broader integrations include Rapid7, CrowdStrike, Tenable, and Microsoft Defender, plus SSO, Active Directory, and a REST API. Jira is not stated.
- Remote control / remote access
- Official/Verified: Yes - a built-in Remote Desktop / remote access feature connects to and controls endpoints from the browser (attended and unattended), alongside patching.
- Agent model
- Official/Verified: A single lightweight cloud agent (TLS 1.2 / AES-256, outbound-only connections; documented ~5-minute setup). No VPN, on-prem servers, or appliances are needed for management.
- Scale
- Official/Verified: Action1 states the platform 'works just as well for 50 endpoints as it does for 50,000+' and cites 10m+ managed endpoints across its customer base, with no maximum endpoint limit specified.
- Data residency / certifications
- Official/Verified: Hosted on AWS across data centers in the USA, Europe (including a Frankfurt, Germany EU region for GDPR data residency), and Australia. Certifications listed include SOC 2 Type II, ISO/IEC 27001:2022, TX-RAMP, CSA, CISA Secure by Design, NIST SP 800-171, and CMMC.
- Pricing
- Published Price: Free for the first 200 endpoints ('Free forever,' no feature limits, no expiry). Above 200 endpoints, pricing is quote-based - Action1 does not publish a paid per-endpoint figure.The only published figure is the free tier (first 200 endpoints). Confirm paid pricing directly with Action1.
- Company-size fit
- EVULNABLE Assessment: Action1's free-to-200 tier and zero-infrastructure model make it approachable for SMBs and IT teams patching remote/hybrid fleets, while the vendor cites deployments of 50,000+ endpoints - so it spans SMB, mid-market, and enterprise. Its cloud-only model is the main thing to check against any on-prem/air-gapped requirement.
- How the vendor positions it
- In Action1's own words, it is built for 'IT and security teams' patching 'remote, hybrid, and off-network endpoints' without VPNs, on-prem servers, or appliances, and it references customers from small teams to Fortune 500 companies and MSPs.
Last verified: September 6, 2026 Confirm current details directly with the vendor.
